Serving USA and Canada
Ordering, Payment & Shipping
A few things to know before you place your order:
Prices in US Dollars
Subject to change. Prices will be verified when we confirm your order and payment information.
$150 Minimum Order
Orders less than $150 are charged an additional $25 sample fee, plus delivery. However, we CREDIT
the $25 sample fee on your next order, if it is over $150 AND
placed within 30 days.
Payment by Visa and MasterCard via phone only.
NO Refunds, NO Returns
These are standard Swarovski items and colors. Be sure of what you want before ordering. Colors on your screen may not accurately represent the actual colors of the crystals and the Aurora coating may tend towards pink or blue tones. If in doubt, allow enough time to request a sample. If there is a mistake on our behalf, we may allow items to be returned with pre-authorization and/or your account is credited.
Read our Frequently Asked Questions before ordering.
Office Hours, Holidays & Ordering Schedule
Our regular office hours are limited to Monday to Friday, 11am – 4 pm Pacific Time (1pm – 7pm Eastern Time). We are CLOSED Saturday and Sunday and all holidays. Please feel free to leave a voicemail or email us.
Please plan ahead. Although we aim to ship your order quickly, it is best to allow 2-3 weeks shipping time plus 3-4 weeks before your holiday gift sales or special event when the product is a must-have. Thus our "order by" dates allow for a total of 6 weeks before the holiday date. Allow approx. 6 – 10 business days for shipping within Canada and continental USA.
See our Holidays & Ordering Schedule
Contact Info
Phone:
11 AM - 4:00 PM PACIFIC TIME
Mailing Address:
Cosmic Creations Corp.
PO. Box #754
Sooke, BC V9Z 1H7
Canada
